Terms and ConditionsThe following definitions will have the meanings prescribed and illustrated opposite to them as below noted:

“Additional Cleaning” means: any extraordinary cleaning that is required due to Your reasonably assessed failure to keep any Lodge and its curtilage in a reasonably clean condition.

“Book” or “Booking” means: any reservation by You of any of any Lodge owned by the Trader.

“Booking Confirmation” means: confirmation by the Trader of Your Booking of any Lodge which confirmation will only be provided once You have paid Your Deposit. Your Booking Confirmation will be confirmed to You by EITHER an email, a text or by a telephone conversation from the Trader or an agent acting on its behalf.

“Booking Period” means: the dates between which You have booked any Lodge with the Trader comprising the times between the Entry Date and the Exit Date.

“Business-to-Business Contract” means: any agreement by a trading entity, whether a sole trader, partnership, LLP or company that enters into the Terms and Conditions with the Trader for a Booking which status will be evidenced by (One) Your express advices/statement that You are a Commercial Entity OR (Two) payment is made by You to the Trader comprising EITHER the Deposit, OR the Housekeeping Bond OR the Final Payment via a business bank account OR (Three) any digital interface used by You lending Us to the reasonable belief that You are a business.

“Commercial Entity” means: any business, whether sole trader, partnership, LLP or incorporated body that enters into this contract as Business-to-Business Contract.

“Consumer” means: You, if you are a natural person entering into a consumer contract with the Trader as defined by the Consumer Rights Act 2015 and You are not a Commercial Entity.

“Contact Details” means: those means by which You can contact the Trader during Your Booking period being Telephone: 07889183634; email: claire@boutiquelodges.co.uk

“Contract” means: this agreement between You and the Trader to book and use a Lodge as governed by these Terms and Conditions.

“Damage” and “Damaged” means: any damage to the Lodge or any of its furnishings, equipment, plennishings or others as contained with any Lodge or its curtilage whether such damage was accidental, or otherwise.

“the Deposit” means: the non-refundable sum of Five Hundred Pounds (£500) STERLING but may mean the non-refundable sum of One Thousand Pounds (£1,000) STERLING if your booking, either in whole or in part, encroaches upon any Festive Period.

“Entry Date” means: the first day or date of Your Booking Period.

“Exit Date” means: the last day or date of Your Booking Period.

“Festive Period” means: any period in whole or in part that falls between 22 December and 4 January in any two consecutive years.

“Final Payment” means: that further sum comprising the cost of the use by You of any Lodge during the Booking Period minus the Deposit paid by You.

“Force Majeure” means any event out with the Traders control, including, but without prejudice to the generality, adverse weather conditions that result in You or any of Your guests Either not being able to attend any Lodge during Your Booking Period OR generality, the restriction of utility supplies or any other service normally supplied by the Trader via a third party, during any Booking Period.

“Furnished Holiday Let” means: a short term let of a Lodge as a holiday home and as defined by Her Majesties Revenue and Customs under its guidance “HS253 Furnished Holiday Lettings (2002)” and any successor to that guidance and not a let or lease that creates a Short Assured Tenancy under the Housing (Scotland) Act 1986 or any successor thereto or any occupancy rights.

“Guest” means: any other person, being a third party unknown to the Trader, that benefits from a stay at any Lodge during the Booking Period in consequence of any Booking made by You.

“Good Housekeeping Bond” means: the sum of Five Hundred Pounds (£500) STERLING payable by You at least seven days before Your Entry Date as security underpinning Your commitment to (One) pay Us any Additional Cleaning; and (Two) pay Us to repair/reinstate or replace any items that have been Damaged. In the event that Your Booking, in whole or in part is during any Festive Period, then the sum required for Your Good Housekeeping Bond is the sum of One Thousand Pounds (£1,000) STERLING.

“Hot Tub” means: the hot tub (if any) situated at or within the curtilage of any Lodge for Your use during the Booking Period.

“Insurance” means: an insurance policy bought by You to cover Your costs and losses that could arise from You having to cancel your Booking or a Force Majeure event occurring.

“Last Minute Booking” means: Your Booking of a Lodge with an Entry Date that is within 60 days of Your Booking.

“Lodge” means: any lodge owned by the Trader.

“Notifiable Disease” means: Coronavirus including any variants, or any other infection or disease notifiable to the National Health Service, either by law or governmental policy as may vary from time-to-time, including any notified guidance or restriction recommended by the World Health Organisation.

“Party Size” means: the numbers of persons including You and Your Guests that will attend the Lodge which numbers must be within the parameters of the maximum capacity for any Lodge as illustrated by Us on Our Web Site.

“Parties” means: You and the Trader.

“Personal Property” means: anything brought by You or any of Your Guests comprising property that is Your personal belongings or that of Your Guests.

“Pet Behaviour and Levy” means: the restrictions placed upon You regarding the attendance of any Pet at any Lodge, and the additional, reasonably assessed levy of £35 per Pet in attendance during your Booking Period.

“Pet” means: any animal brought by You or a Guest to any Lodge during the Booking Period.

“Place of Business” means: Ionracas House, 6 Allen Road, Livingston, West Lothian, EH54 6TQ.

“Smoking Levy” means: the sum of Two Hundred Pounds (£200) STERLING payable by You to Us should You or any of Your Guests, EITHER smoke tobacco OR any other substance OR “vape” within any Lodge during Your Booking Period.

“Sub-let” means: any private arrangement between You and any third party to convey  by assignation or any informal arrangement, the benefit of Your rights or obfuscate any of Your obligations, all as contained within these Terms and Conditions.

“Terms and Conditions” means: these terms and conditions all of which are material and essential conditions.

“the Regulations” means: the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

“Trader” means: Verstand Properties Limited, a company registered under the companies acts (Registered Number SC 471 966) and having its Registered Office at 227 West George Street, Glasgow, Glasgow, Strathclyde, G2 2ND:

“Vape” and “Vaping” means:  the act of inhaling and/or exhaling vapour containing nicotine and flavouring produced by a device designed for this purpose including e-cigarettes, and battery operated devices used for that purpose.

“Web Site” means: the Lodge specific digital interfaces the Trader uses on the World Wide Web to accept Bookings for any Lodge at which You are able to confirm Your Booking.

“Us”, “We” and “Our” means: the Trader.

“You”, “Your” means: that natural or corporate personality that has booked a Lodge owned by the Trader for his/her/its exclusive use during the Booking Period and that entered into these Terms and Conditions.

The headings on these Terms and Conditions are for ease of reading only and will be construed accordingly.

In respect of the Booking the Parties have agreed and do agree as follows:

General

  1. You are aged 21 years or older;
  2. The Trader owns the Lodge;
  3. By booking a Lodge with Us, You agree that You are booking Furnished Holiday Let accommodation and nothing within this contract will give You or any Guest occupancy rights outwith the Booking Period.
  4. You will be bound by these Terms and Conditions when You Book a Lodge on Our Website for the duration of the Booking Period;
  5. You will not Book any Lodge where Your intended Party Size is greater than the number of guests any Lodge is designed to accommodate. That information is available on Our Website.
  6. You agree that any Lodge requires periodic maintenance including (but not limited to): gardening; Hot Tub maintenance; window cleaning; and general repairs. While We will keep such intrusions to a minimum, You accept that tradesmen may enter any Lodge or the curtilage thereof during Your Booking Period for maintenance or repairs.
  7. We reserve the right to unililaterally refuse any Booking.
  8. This contract is personal to You and cannot be assigned to any third party.
  9. You will ensure during Your Booking Period that (1) the Lodge doors and windows are secured when You or Your Guests are not present; and (2) at night, doors and windows are secured and appliances are turned off at the wall switch as a fire prevention measure.

The Deposit

  1. Once You pay the Deposit, You will receive a Booking Confirmation and We will block out Your Booking Period as unavailable on Our Website.
  2. We may sell any Booking Period to a third party if You have not yet paid Your Deposit.
  3. At the time You pay Your Deposit, You will provide Us with ID such as a Passport or Driving Licence, and proof of current address.

The Final Payment

  1. If Your Booking is not during the Festive Period, Your Final Payment is due 10 weeks before Your Entry Date.
  2. If Your Booking is during the Festive Period, Your Final Payment is due 20 weeks before Your Entry Date.
  3. If it is a Last Minute Booking, Your Final Payment is due with Your Deposit.
  4. If You do not pay Your Final Payment on time, Your Booking will be cancelled.
  5. All payments must be made to the Trader’s Place of Business.

Cancellation

  1. Consumers have no statutory right to cancel under Part 3 of the Regulations, as this is a holiday accommodation contract.
  2. Commercial Entities enter into a Business-to-Business Contract with no cancellation rights.

In the Event of Your Cancellation

  1. We will retain Your Deposit;
  2. You remain liable for the Final Payment;
  3. We will list the cancelled Booking Period as available on Our Website;
  4. If no replacement Booking is secured, You owe the Final Payment in full;
  5. If a replacement Booking is secured, We will refund part or all of Your Final Payment minus reasonable costs;
  6. If You paid in one lump sum, We will treat part as Deposit and the remainder as Final Payment.

Electric Vehicle Charging is NOT Permitted

  1. For safety and insurance reasons, guests must not charge electric vehicles using domestic power outlets, including:
  • Standard 3‑pin plugs
  • Extension leads or adaptors
  • Any indoor or outdoor sockets

Please note that unauthorised charging may pose serious fire and safety risks and will result in a deduction from the security deposit and/or immediate termination of your stay without refund.

We recommend guests locate nearby public EV charging stations in advance of their visit.

Hot Tub

If the Lodge has a Hot Tub, the following applies:

  1. Sign and return the Hot Tub Disclaimer Form 7 days before Entry Date.
  2. No use of the Hot Tub after 10pm.
  3. Do not switch off the Hot Tub.
  4. Observe the signage for maximum use and weight limits.
  5. No food, glassware or crockery near or in the Hot Tub.
  6. Do not use the Hot Tub with fake tan.
  7. Report any contamination events immediately.
  8. £120 fee applies if cleaning or reactivation is required due to misuse.

Pets

We welcome a maximum of two well-behaved pets, subject to:

  1. Pets must be under control at all times;
  2. No pets on furniture or beds;
  3. No bathing pets in showers or using house towels;
  4. Pet foul must be cleaned up before departure;
  5. Pet Levy to be paid at least 7 days before Entry Date;
  6. You are liable for any damage caused by pets;
  7. You indemnify Us against third-party claims caused by pets.

Noise or Other Nuisance

  1. You and Your Guests must avoid excessive noise or nuisance, especially after 10pm.
  2. If Police attend due to a complaint, We reserve the right to terminate Your Booking immediately.
  3. You must inform Us immediately of any complaints received.

Damage and Additional Cleaning

  1. You must pay the Good Housekeeping Bond 7 days before Entry Date.
  2. Report any pre-existing damage within 2 hours of arrival.
  3. Additional cleaning charges may be deducted from the Bond.
  4. You are liable for any damage or missing items and We may deduct costs from the Bond.
  5. Your liability is not limited to the Bond amount.
  6. Report all damage on departure and leave a note for housekeepers.

Entry and Exit

  1. Entry is from 4pm on Entry Date.
  2. Exit is by 10am on Exit Date.
  3. Entry will not be granted without signed Hot Tub Form and Good Housekeeping Bond payment.

Personal Property

  1. If You or a Guest leave belongings, We will return them if possible (costs apply).

Smoking and Vaping

  1. Only permitted outdoors in designated garden areas; ashtrays provided.
  2. If evidence of indoor smoking or vaping is found, a £200 charge will be deducted from the Bond.

Hazard Related Obligations

  1. No candles are permitted inside the Lodge.
  2. Only supplied dried logs may be burned in the stove.
  3. Do not use the stove for cooking or heating food.
  4. Dispose of embers in steel buckets only.
  5. Do not empty hot embers into bins; leave them by the fireplace.

Your Obligations at Your Exit Date

  1. You agree to:
  • Leave the Lodge clean and tidy;
  • Empty all internal bins and use external bins;
  • Remove bedding and leave it on the bedroom floor;
  • Clean up pet foul from the garden;
  • Turn off all lights and appliances (excluding the Hot Tub);
  • Leave a damage note for the housekeepers if required;
  • Ensure the Lodge is locked and the key returned to the key safe.

Termination of Your Booking During Your Booking Period

  1. We may terminate Your Booking without refund due to: misuse of property; excessive noise; breach of contract; or exceeding guest capacity.

Force Majeure and Insurance

  1. Your obligations remain unaffected by Force Majeure or frustration of contract.
  2. You must obtain travel insurance to cover such risks.

Complaints

  1. We aim to make your stay comfortable. Please contact Us immediately with any concerns.

Data Protection

  1. The Trader is registered with the ICO and complies with data protection laws.
  2. See: ico.org.uk
  3. By accepting these terms, You authorise Us to process Your data for Booking purposes.

Jurisdiction and Proceedings

  1. This agreement is governed by Scots Law. Legal proceedings must take place within the Trader’s local jurisdiction.

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